Contact Us
Send Us a Message
Frequently Asked Questions
Why is my order delayed?
Bad weather is one of the most common reasons for delayed delivery. It can disrupt the whole process or even a part of it, causing extended transit times. It can have a major effect on each step of the delivery in the following ways.
Sometiems, customers are more likely to blame. If they miss the delivery attempt, the drivers will mark it as unsuccessful.
How do I cancel an order?
When you maka an order , we will send you an emal with all infomations about your order.At the top of the emali , there is one button "cancel".When click it,the order will be canceled.Please cancel the order beofre the sending.
How do I modify an order?
Please contact the customer service.
How do I track an order?
When you maka an order , we will send you an emal with all infomations about your order.In the emali , there is one link "track".When click it,you can see the status of logistic.
How do I get a refund?
Usually,when the cancel process is end,we send directly the money back to the customer account.